ACH Universal

Holding and over-riding records

Holding and over-riding records

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Holding and over-riding records

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Use QuickBooks based profiles if you are on QuickBooks Pro, Premiere or Enterprise.

 

In a perfect world, all of the transactions that you create in QuickBooks are to be sent for immediate electronic processing.

 

As we know, this is not always the case.  Sometimes payments are held temporarily - or permanently canceled and sometimes payments need to be resent.

 

 

 

Marking records

ACH Universal provides you with the tools to do this.  Uncheck the checkbox to display your record controls (circled in red).

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Holding transactions - Temporary

Select the record(s) and click on 'Mark - Do not Import (temporary)'.

This will mark the records as 'Do Not Import' during the current submission to ACH Universal.

 

The records will be automatically displayed as available to be transmitted the next time your view the records.

 

Notes:

--If you re-run or refresh the grid prior to transmission, this will clear your marked records.  You will need to re-mark them.

 

 

 

Holding transactions - Permanent

Select the record(s) and click on 'Mark - Do not Import (permament)'.

 

If you no longer want a transaction to be transmitted electronically, you can mark the record(s) as 'Mark - Do not Import (permanent)'

 

Marking records 'Do not transmit' stop the transactions from being imported now - or in the future.

 

If in the future, you decide that you need to process this record, see the instructions below for 'Mark - Import (over-ride)'.

 

 

 

Mark - Import (over-ride).

Select the record(s) and click on 'Mark - Import (over-ride)'.

 

Use 'Mark - Import (over-ride)' if you need to:

--process a transaction that you previously put on a permanent hold, or

--you need to re-transmit a record.

 

An example of re-transmission: If a bank account number that a vendor gave you was wrong - and the original transaction was returned.  You can then use the over-ride feature to re-transmit this.

 

Note: In order to select a record, you'll need to view it.  However by default, previously transmitted records and those placed on permanent hold - are suppressed from being displayed.  See the section below to display these records.

 

 

 

 

 

Displaying previously transmitted and permanent 'on-hold' records

By default, ACH Universal will suppress displaying previously transmitted and permanent 'on-hold' records.  To display these records, un-check 'Hide transactions already imported'.

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Why would I want to view these records?

Typically, you would not want to view these records - that is why we suppress them by default.

However, you would want to display these records for:

--1. If you need to re-transmit a transaction that originally failed.

--2. If you need to transmit a record that you placed on permanent hold.

 

 

 

 

 

 

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