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First confirm appropriate usage at All of the amounts in the file are positive.
When you import a file, make sure that you have mapped the 'Amount_Reverse_Sign' field on the field containing this data.
Typically used when a Bank creates 2 files for download: one for debits, one for credits. Yet both files have the amount field as positive.
You would map the 'Amount_Reverse_Sign' field on the debit file.
You would map a typical 'Amount' field on the credit file.
Note: You should create a second mapping template to minimize human error. See Creating a Mapping template.
Knowledge Base Article: KB2024
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