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Important - Returns (as are Notification of Changes) are kept in a separate account within ACH Universal.
Setup: 1. Create a new account for Returns. From the ACH Universal main menu select 'File', 'New Account', then select the option button 'CREATE' . We suggest, and for this narrative, we will name the new account: Returns
2. ACH Setup Wizard From the main menu select File > ACH Setup and navigate to the 3rd panel of the wizard (below) and select XXX - Returns. Notes: --Do not select any other options for this account - ie., do not make any entries for offset records, etc... --Exit and re-enter ACH Universal as prompted after completing this setup wizard.
Don't forget to exit and re-enter the software as prompted.
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