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Balanced Files - Offsetting Records
Typically, an ACH file contains only the transactions that you specify.
Example: If you have to pay five contractors each $1,000, the file will contain the five 'Credit' transactions - one for each payment. Your bank knows to debit your account for the offset, which in this case would be $5,000.
If your bank requires an offset record
In the above example, if a bank did require an offset record (a.k.a. a balanced file), then the file would contain the five transaction records (Credits) PLUS an additional record for $5,000 debit.
To enable balanced files (offsetting records), from the main menu select File > ACH Setup and proceed to the 5th screen (into advanced).
Check the box and enter your settings, and complete the wizard.